Privacy Policy

Overview

Call The Fire Dept ("we", "our", "us") is a public directory of fire departments across the United States. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the site, you agree to the practices described below.

Information we collect

• Account info: if you sign in or register, we store your email address and name as provided by your sign-in provider.
• Department submissions & claims:information you submit about a fire department (name, address, contact info, chief, photos, etc.) along with the email of the submitter or claimant.
• Favorites & reports: if you save favorites or report a listing issue, we store those records associated with your account.
• Location: if you tap "Use my location" we use your browser's geolocation to look up a nearby ZIP code. We do not store your precise coordinates.
• Usage data: basic analytics about pages visited and features used, to improve the directory.

How we use information

• To operate and improve the directory and its features.
• To verify claim requests and prevent abuse of submissions.
• To respond to messages, reports, and support inquiries.
• To send transactional emails (e.g., claim confirmations, report follow-ups).

Public information

Department listings — including names, addresses, phone numbers, websites, services, photos, and similar details — are intended to be publicly visible. Do not submit information you do not want shown publicly.

Sharing

We do not sell your personal information. We share information only with service providers that help us run the site (hosting, email delivery, analytics), or when required by law.

Cookies

We use cookies and similar technologies for authentication and basic analytics. You can control cookies through your browser settings.

Your choices

• You can sign out at any time.
• You can request correction or removal of a department listing using the "Report an issue" button on any profile.
• You can request deletion of your account by contacting us.

Children

Call The Fire Dept is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact

Questions about this policy? Reach us via the contact page.